Bow down

We process orders within 1–3 business days. Delivery usually takes 3–7 business days depending on your location. Shipping timelines may vary due to courier delays or unforeseen circumstances. Once your order is shipped, tracking details will be shared. Please ensure your address and contact details are correct, as we are not responsible for delays or failed deliveries due to incorrect information.

We do not offer returns or refunds. Exchange or refund is only applicable if you receive a damaged or incorrect product. You must contact us within 48 hours with a clear 360° unboxing video. The item must be unused and in original packaging. If the product is available, we will exchange it. If not, a refund will be processed within 7–10 working days. Requests without an unboxing video will not be accepted.

MATERIAL & DETAILS

Material: Stainless steel · gold toned finish

Length: Adjustable (16–18 inches)

Finish: Tarnish-resistant stainless steel chain

Clasp: Gold toned CARE INSTRUCTIONS

· Lay flat when storing - do not coil tightly

· Avoid bending or twisting the chain

· Keep away from perfume

· Wipe gently with a soft cloth after wearing